Privacy Policy

Effective Date: June 18, 2026
Applies to: FESA, www.gofesa.com (“Company,” “we,” “us,” “our”)

1. Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gofesa.com or interact with us online.

We are based in Texas, USA. We do not process payments on this site and do not sell products internationally. However, visitors may access our site from anywhere.

By using our website, you agree to the terms of this Privacy Policy. We may update this Policy from time to time, and the latest version will always be posted here with a new effective date.

2. Information We Collect

Information you provide directly (via forms):

Name, email address, phone number, mailing address
Consent for receiving SMS communications is obtained through one or more of the following methods: verbally during a phone call, in writing, or through our website forms.
- You may revoke SMS consent at any time by replying STOP or contacting us directly.
Any other information you submit in free-text fields (e.g., project details, preferences)

Information collected automatically (online identifiers & usage):

IP address, device, browser, operating system
Pages viewed, referring/exit pages, date/time stamps, session duration
Approximate location (derived from IP or device signals)
Cookies, pixels, and similar tracking technologies

Sensitive Data: We do not intentionally collect sensitive personal information (e.g., SSN, precise geolocation, health/medical, biometric data). Please do not submit sensitive data through our forms.

3. How We Use Your Information

We use your information to:

Provide, operate, and improve our website and services
Respond to inquiries and provide customer support
Communicate about appointments, updates, and relevant information
Send you promotional emails or marketing (if you have consented)
Conduct analytics, measure campaign performance, and customize your experience
Prevent fraud, secure our systems, and comply with legal obligations
Users who provide consent may receive conversational SMS messages regarding inquiries, scheduling, business communications, or service-related updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out.

4. Cookies & Tracking Technologies

We use first-party and third-party cookies, tags, and pixels to operate our site, understand performance, and (if enabled) personalize/measure ads.

Google Analytics (GA4): Helps us understand site usage.
Google Search Console: Monitors site performance.
Meta (Facebook) Pixel & Retargeting: May record visits and events to measure ads and (if enabled) deliver ads across platforms.

You can manage cookies through your browser settings. Blocking cookies may limit certain features.

5. Legal Bases for Processing

We process information on the basis of:

Contractual necessity – providing services you request
Legitimate interests – site operation, analytics, security
Consent – where required (e.g., email marketing, retargeting cookies)

6. Disclosures of Information

We do not sell your personal information for money. We may share information with:

Service providers (e.g., hosting, analytics, security, customer support, advertising/measurement)
Legal and compliance purposes (e.g., law enforcement, rights protection)
Business transfers (e.g., merger, acquisition, or sale of assets)
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Retention

We retain information only as long as necessary for the purposes described or as required by law. Analytics data retention is subject to Google’s limits (e.g., 2–26 months).

8. Your Privacy Choices & Opt-Outs

You have control over your information:

Email Marketing: Unsubscribe anytime via the link in emails.
Cookies: Manage or delete via browser settings.
Analytics: Use Google’s opt-out add-on or adjust Google Ads preferences.
Interest-Based Ads: Manage via Meta ad preferences or industry opt-out tools (DAA/NAI).
Opt-Out Signals: We honor recognized browser-based signals (e.g., Global Privacy Control) where required.

9. U.S. State Privacy Rights (including Texas & California)

Depending on your state of residence, you may have rights to:

Access and know what data we collect
Correct inaccuracies
Delete your data
Request portability of your data
Opt out of targeted advertising, “sale,” or “sharing” of personal information

Texas (TDPSA): Effective July 1, 2024, with universal opt-out requirements starting Jan 1, 2025.
California (CPRA): Includes the right to opt out of “sale” or “sharing” for cross-context behavioral advertising.

To exercise rights, submit a request to: Privacy@GoFESA.com. We may need to verify your identity.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us and we will delete it.

11. Security

FESA is committed to securing your data. We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

12. International Visitors

We serve U.S. customers. If you access our site from outside the U.S., your information may be processed in the United States under U.S. laws.

13. Third-Party Websites & Services

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date. Material changes will be communicated where required.

15. Contact Us

Federal Employee Service Association (FESA)
501 Congress Avenue, Suite 150
Austin, TX 78701
Phone: (512) 687-6202
Email: Privacy@GoFESA.com